People are left in limbo because their collections are being dropped. Due to the publisher's behavior, few people will want to purchase books from the poets whose books are being sold by them.
Eyewear Publishing is a successful poetry press. It makes money. In a genre where presses are lucky to break even, they're an anomaly. Of course, it helps that they charge a reading fee for literally every contest, anthology, and normal submission they consider. I heard they have shareholders, something that's beyond comprehension as a poetry-focused press.
Rumors of a short-tempered, verbally abusive editor/publisher have surrounded the press for years. The "whisper network" told tales of the abuse and intimidation, but most people never heard a thing. For those who did hear something, a successful track record is easier to believe than a quick warning from two years ago at a reading.
*~*~*~*~*Through all the ugliness, the beauty of the poetry community has shone bright. Poetry publishers are opening to free submissions of manuscripts abandoned by Eyewear. Poets and editors are offering to refund people who sent in manuscripts that have now vanished out of their own pockets. The contest Kaveh Akbar was the judge of is being offered several new homes. People are posting their favorite poems of Eyewear poets all over Twitter. It's beautiful to see. There are no "rivals" here, just a small ecosystem intent on surviving... in unity.
A Twitter thread about the abrasive director of the press.
A blog post that's getting some traction after the blowup.